Available for APM & PM Roles

Product Manager

I've shipped voice AI that cuts physician documentation time by 80%, a digital finance platform across Ford's European markets, and a multimodal AI agent that navigates insurance denials.

Not mockups — working products with live URLs.

🏥 Healthcare AI 💳 Fintech 🏢 Enterprise SaaS
Puja Behera
0%

Reduction in physician documentation time

0%

Faster loan processing for Ford Europe

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Years shipping AI and SaaS products

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Live deployed products you can click right now

About

I'm Puja — a PM who started as an engineer, which means I've always understood what I'm asking teams to build. Over 5 years across Deloitte, eClinicalWorks, and Medinous, I've shipped products in healthcare AI, fintech, and enterprise SaaS.

The domain changes. The discipline doesn't.

Product Manager · Medinous
2025 – Present
Built CareLoop for UAE hospital networks
Associate Product Manager · eClinicalWorks
2023 – 2025
Shipped Sunoh.ai ambient AI scribe + pharmacy module
Product Analyst · Deloitte
2021 – 2023
Led Ford digital finance platform across 80% of Europe

B.Tech Information Technology ITER Bhubaneswar · 2020 · GPA 8.29
CSPO Certified · Innovation & Leadership — Deloitte

Work

Things I've shipped.

Agentic AI · Fintech · FHIR
CoverageIQ
An AI agent that fights insurance denials — built as a working product, not a pitch deck.
Agentic AI Multimodal FHIR Dialogflow CX
🔴 The Problem

Prior auth and benefits coverage is broken everywhere — not just healthcare. Anywhere humans must navigate dense policy documents to make real-time decisions, they need an agent, not a dashboard. I was given this as a take-home assignment. I shipped a working agent.

🔵 What I Built

Multimodal AI agent — Dialogflow CX, Vertex AI, FHIR integration. Handles natural language coverage queries, parses denial codes (CARC), and surfaces the next action — not raw policy text.

🟡 The Hard Call

I deliberately blocked coverage confirmation until CPT codes and prior auth were verified. Most people would have shown the happy path first. Clinical accuracy gated the UX — not the other way around.

Healthcare AI · B2B2C · EMR Integration
CareLoop
Closing the gap between hospital discharge and patient recovery — before it becomes a readmission.
Risk Scoring EMR Integration B2B2C UAE / GCC
🔴 The Problem

Hospitals lose sight of patients the moment they walk out the door. No visibility, no follow-through, no early warning. CareLoop was built to fix that — without replacing existing HMIS systems.

🔵 What I Built

A risk-scoring layer that identifies which patients are likely to disengage post-discharge. Sits on top of existing infrastructure. Tells care teams exactly who to call and when.

🟡 The Hard Call

Cut the MVP to 3 screens — risk queue, patient detail, escalation. Killed the analytics dashboard everyone wanted. A dashboard without workflow integration is just another tab nobody opens.

Voice AI · GPT-4o · HIPAA · Azure OpenAI
Sunoh.ai
Ambient AI scribe that listens to doctors and writes the notes — with zero tolerance for hallucination.
Voice AI GPT-4o HIPAA EMR Integration
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🔴 The Problem

Physicians spend 2+ hours daily on documentation. That's time not spent on patients. Sunoh.ai listens to clinical conversations and generates structured notes automatically — but in healthcare, one wrong word is a patient safety event.

🔵 What I Built

Azure OpenAI + GPT-4o transcription, with a hallucination mitigation layer using MediSpan and IMO compendiums. Every drug, diagnosis, and procedure cross-checked before it reaches the physician.

🟡 The Hard Call

Pharmacy module: auto-resolve demographic mismatches with a full audit trail vs flag-and-pause. Chose auto-resolve. Reduced prescription hold time significantly. Stayed HIPAA-compliant.

Next Project
Something outside healthcare. Watch this space.
In Progress
Building something outside healthcare to demonstrate domain transferability — fintech, quick commerce, or enterprise SaaS.

Tools

What I actually ship with.

Models in production
  • GPT-4o via Azure OpenAI
  • Claude Sonnet
  • Dialogflow CX
  • Vertex AI
Integrations built
  • FHIR / SMART on FHIR
  • eClinicalWorks EMR
  • MediSpan + IMO compendiums
  • CARC denial code taxonomy
  • Netlify / Vercel deployments
How I work as an AI PM
  • Prototype-first development
  • Hallucination mitigation strategy
  • Model selection rationale in PRDs
  • Integration-layer risk assessment
  • HIPAA compliance frameworks

Let's build something.

Open to APM and PM roles — AI, fintech, SaaS, edtech, quick commerce, ecommerce.